Happening Now at ER2

So you want to expand into ITAD?

Emily Boser - Thursday, January 05, 2017



We, ER2, recently wrote an article for the E-Scrap News of Resource Recycling surrounding the idea of moving from solely an electronic recycler to a full ITAD (IT asset disposition) service company. 


Like most aspects of life, operating in the e-scrap world is more complex than it might first appear. And it’s becoming more complicated for many companies in the market as they try to define a workable business model.


Today, there is a deep focus on the environmental responsibility associated with electronic recycling companies, and many operators built their businesses on the principle of handling material in an environmentally conscientious way.


However, being a recycler that is focused on commodity recovery without any refurbishment or reuse has become difficult. Over the past few years, commodity prices have softened and precious-metal reclaim efforts have declined. Therefore, as any savvy business owner would do, e-scrap leaders have looked into innovative ways to maximize their revenue and profits from the products they receive.


For many, the path forward involves transitioning to become an ITAD (IT asset disposition) service company rather than a pure accumulator of end-of-life electronics that are destined for commodity recovery. While that shift represents a smart long-term financial move for many operators, successfully entering ITAD takes careful planning and an understanding of some key points.


Read full article!




ER2 is an electronic recycling company located in Phoenix, Arizona and Memphis, Tennessee servicing all of the United States and Canada. Providing services that include: Secure Hard Drive Shredding, Electronic Recycling, Computer Recycling, E-Waste Recycling, IT Asset Disposition (ITAD) Solutions and Free Pick-up.


Back to The Basics of Electronic Recycling

Emily Boser - Thursday, November 17, 2016



Sometimes we all could use a refresher, go back to the beginning and understand the fundamentals.


When recycling electronics, whether it be computers, phones, printers servers or switches, it’s important to understand the basics.


SERI (The housing body for the R2 Standard) has put together some great content that covers 5 great topics…


What are used electronics?

Used electronics vary widely in size, shape, weight, age and technological complexity - including everything from last year's high end mobile phone, to a server in a data center. Many of these products can be repaired and reused. All others can be recycled for their scrap materials.


A Growing Problem

Approximately 15 pounds of used electronics are generated per capita worldwide - but less than 20% are recycled. The volume of used electronics is expected to increase over 33% by the end of the decade, with much of that growth coming from emerging economies.


Environment & Data Risks

Electronics can contain mercury, cadmium, phosphors, lead, and other substances that can contaminate the air, soil, and water if sent to a landfill or are otherwise improperly managed. Increasing numbers of electronic devices also contain sensitive user data, including contact information, credit cards, medical histories, photos, and other information.


Repair & Reuse

Reuse is widely recognized as the most environmentally beneficial form of materials management. Repairing and reusing electronics extends the useful life of products and keeps them out of the waste stream. It also recovers more value per unit than any other form of materials management. Not only that, reusing electronics devices reduces the need to manufacture new units, and makes affordable electronics more accessible to a wider range of consumers.



Recovery of valuable metals and other materials from end-of-life electronics provides a sustainable solution when reuse is no longer feasible. “Urban mining” for rare and precious materials contained in electronic devices stretches our planet’s limited supply of natural resources and requires less energy than the mining of new metals.


For more information about the R2 standard click here!



ER2 is an electronic recycling company located in Phoenix, Arizona and Memphis, Tennessee servicing all of the United States and Canada. Providing services that include: Secure Hard Drive Shredding, Electronic Recycling, Computer Recycling, E-Waste Recycling, IT Asset Disposition (ITAD) Solutions and Free Pick-up.


Trade Shows: More Than Just Sales

Emily Boser - Thursday, September 22, 2016



Typically the first thing business’ think when they hear ‘trade show’ is sales opportunities. While that may be a big portion of them it’s important to remember trade shows are more than just sales.


For us, at ER2, trade shows provide an important platform for some awesome face time with our current client base. Face time that we would otherwise not necessarily get the chance to have. Trade shows put us out in front of our clients and provides a really easy and relaxed way to interact with them. And because the sales side of it is always going to be there it actually reaffirms for our clients, the many reasons they chose to do business with us in the first place.


The key to this valuable interaction is knowing when it will be an opportunity. When we evaluate trade shows and determine which ones we will attend we are taking a look at few factors.


What is the related industry for the trade show?


Who will the attendee’s be at the trade show?


Have we participated in this trade show in prior years?


Based off the previous questions, does the trade show provide a sales platform, a client engagement platform or both?


For example there are certain trade shows we participate in every year even though most of the attendees are already our clients. We may have a few new client opportunities, however the main purpose for our attendance is simply to connect face to face with our existing clients in a fun environment. It’s an fantastic to pull feedback from our clients, what works for them and maybe what’s not working.


Next time a trade show opportunity arises, filter it through the questions and really understand the full potential of attending. Looking past the sales aspect of trade shows can add value and bring new interactions between you and your clients.





ER2 is an electronic recycling company located in Phoenix, Arizona and Memphis, Tennessee servicing all of the United States and Canada. Providing services that include: Secure Hard Drive Shredding, Electronic Recycling, Computer Recycling, E-Waste Recycling, IT Asset Disposition (ITAD) Solutions and Free Pick-up.

Effective Communication

Emily Boser - Thursday, September 01, 2016

  2. Communication in the workplace is inevitable, but effective communication in the workplace does not come quite as easily. It’s important to refresh our communication skills to ensure the cogs keep oiled and things continue to move forward.


What is communication?


  1. Communication is defined as the imparting or exchanging of information or news.


What are some ways in which we communicate?

  • • Listening
  • • Verbal
  • • Written
  • • Visual

If we can agree that communication is both delivering information and receiving information it is helpful to remember a few things for both!


When delivering information remember to…


  • • Recap the take away or important details
  • • Be aware of your body language
  • • Know what you want the other person to take away
  • • Understand the variable of interpretation
  • • Stay focused
  • • Ensure accuracy in statements
  • • Ask pointed questions
  • • Maintain correct influxes in your voice

When delivering information remember to…


  • • Regurgitate your take away’s
  • • Focus on the information being communicated
  • • Refrain from interruption
  • • Limit distractions
  • • Ask clarifying questions

Over things to remember about communication…


• There are no stupid questions

  • • What you say is not necessarily what others hear
  • • None of us are perfect communicators
  • • Questions are good; when delivering or receiving
  • • People do not communicate in the same ways
  • • There is always room to improve our communication

The takeaway…


Whether delivering or receiving information, reviewing and regurgitating that information will only improve communications!




Electronic Power Solutions - When the Lights go out!

Emily Boser - Thursday, August 11, 2016



Whether it was recent or some time in the distant past, we’ve all dealt with a power outage. If not, count yourself lucky! These outages can go for minutes or days but either way it’s nice to have a solution in your back pocket for times like this.


In today’s world back up batteries are used in all sort of applications. Businesses especially put forth the efforts to ensure that if there were any sort of power loss, business could continue with out a hitch. This is more evident in places like data centers, who rely on a constant flow of power pulsing through their buildings. If they were to loose power with out a back up power solution, it would effect anyone and everyone that stored any kind of data with that company!

For home and small office’s there are several viable options when it comes to back up power.


1. UPS’s

UPS’s (Uninterrupted Power Supply) are one of the most common options of power alternative when your main supply is m.i.a. While depending on the unit, the majority of UPS’s only offer a few extra minutes of power. However, those minutes can be critical and provides the much needed time to save what’s needed on computers or other devices before shutting down.


2. Generators

These are more viable options for those wanting hours of power should the lights go out. They can be gas powered or solar powered and produce enough power to run quite a few items. You can find generators handy in several situations but typically see them in motorhomes and trailers, allowing for off-grid living for periods of time.


3. Portable Battery Packs

These devices must be pre-charged, but will provide enough power to recharge your mobile devices fully 1-3 times depending on the variables. While they won’t be all that useful for larger devices or appliances, they definitely come in handy to keep a cell phone charged in order to make and receive calls.


Not matter your situation, home or office, it’s a good idea to take a look at the options. Better to be prepared than risk loosing valuable information on a computer system, or not having the ability to stay connected. An awesome solution to purchasing these items new, is to find an authorized refurbisher that can provide them at a deeper discount while maintaining the reliability you want!


ER2 is an electronic recycling company located in Phoenix, Arizona and Memphis, Tennessee servicing all of the United States and Canada. Providing services that include: Secure Hard Drive Shredding, Electronic Recycling, Computer Recycling, E-Waste Recycling, IT Asset Disposition (ITAD) Solutions and Free Pick-up.


2 Second Lean; Bringing it Home

Emily Boser - Thursday, July 28, 2016



As a growing business with one or two facilities you learn and pull concepts or principles from other companies that inspire you. You figure out what works and what doesn’t work, developing the culture as you go.


Larger companies like an Apple for example, have a main campus that serves as a corporate headquarter, training center and really an inspirational masterpiece for the rest of the company. It’s a place to recapture the essence of what makes the company great.


What’s really neat is being able to learn or adopt a concept from another company and then eventually visiting or touring their facility to immerse yourself in the experience.


This is exactly what we were able to do this past week. As part of our culture we’ve adopted a Lean Mentality. We strive to continuously improve, make changes and develop ourselves. We’ve used FastCap LLC as our guiding force and have taken the ideals that they live and breath daily, to develop our own journey at ER2.


A few of the leadership team headed up to Bellingham, WA and participated in a tour of the FastCap facility. There we were, standing in the middle of a company we have learned so much from, immersed in an extreme lean environment. Everywhere we looked, lean thinking was implemented, every person we talked to had lean concepts flowing through them. This was the Disneyland of Lean to us!


With the understanding that what works for one may not work for another, we were able to put together a list of take-aways, we recognized, that could make us and our team even better.


Bringing the excitement of Lean home to our facility has laid the groundwork for us to take the next steps of our Lean Journey, and we are thrilled for whatever comes next!



ER2 is an electronic recycling company located in Phoenix, Arizona and Memphis, Tennessee servicing all of the United States and Canada. Providing services that include: Secure Hard Drive Shredding, Electronic Recycling, Computer Recycling, E-Waste Recycling, IT Asset Disposition (ITAD) Solutions and Free Pick-up.




Free Health Insurance for our Team Members? Yes!

Emily Boser - Thursday, March 10, 2016

In recent years providing health care coverage has become a growing necessity from employers to employees. Health care benefits can be an important component to any companies benefit package. Naturally, the better the package, the better the incentive for the employee to remain at the company.

Due to the requirements of current health care laws, every one is required to have their own health insurance, but too often we hear that cost is a major deterrent. We wanted to ease that monthly burden.


ER2 believes that our people are the reason we succeed in business. They are the pillars that hold our company up tall and strong. At the start of 2016 we took the initiative to invest in the future of our employees and provide all full time Team Members with new benefits. Our health care coverage includes; medical expenses, dental, vision, disability, and life. The most exciting aspect of this new benefit? We are covering our teams monthly costs!

Part of our vision is to ‘Be Responsible’ to our Team Members and this is one, very important, way that we can do that.

Continuous Improvement is Where It’s At!

Emily Boser - Wednesday, February 17, 2016



To often we get in the rut of doing the same thing repeatedly, and soon we take the task at face value. It will always be this way, therefore I do not question how it is done.


A year ago we, as a company, challenged ourselves to think differently and it began with a concept called “Lean Thinking”. (Click here if you would like to know more about introducing lean thinking in a workplace environment.) The basic underlying thought was to ‘eliminate waste by continuous improvement’, and this idea radically changed the way we do things. Instead of being content with the way things are done we constantly look at ways we can improve our systems and processes.


Wherever we can see waste we find a way to eliminate it. We pose the same question to ourselves each and every day… “What drives me crazy about what I do?” Ironically it’s the simplest of things, like having to get up from a desk to find a stapler, or running out of power on a radio and forced to work without one while it charges.


These small but frustrating scenarios can be easily resolved by purchasing a stapler that stays on one’s desk, or carrying a back up battery for those that use their radios heavily. These remedies are what we like to call “2-Second Lean Ideas”. They save us wasted time, motion, over-processing and the list goes on. They are often overlooked because we fail to press pause, identify the issues and then engage is a creative thought process to find a solution. The key is that there is no solution too small. If it saves 2 seconds of your time, it’s worth it.


The value we have found in approaching our days with lean thinking cannot be underemphasized and the best part about it? Anyone can do it, anywhere! So test it out, whether you’re at home or in the office, find something that bugs you and think creatively on how you can improve it just a little. You’ll soon find the process fun and rewarding.


If creative thinking is not your forte, click here to enjoy some of these easy solutions to some of life’s most trying situations…




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