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Effective Communication

Emily Boser - Thursday, September 01, 2016

  1.  
  2. Communication in the workplace is inevitable, but effective communication in the workplace does not come quite as easily. It’s important to refresh our communication skills to ensure the cogs keep oiled and things continue to move forward.

 

What is communication?

 

  1. Communication is defined as the imparting or exchanging of information or news.

 

What are some ways in which we communicate?

  • • Listening
  • • Verbal
  • • Written
  • • Visual
  •  

If we can agree that communication is both delivering information and receiving information it is helpful to remember a few things for both!

 

When delivering information remember to…

 

  •  
  • • Recap the take away or important details
  • • Be aware of your body language
  • • Know what you want the other person to take away
  • • Understand the variable of interpretation
  • • Stay focused
  • • Ensure accuracy in statements
  • • Ask pointed questions
  • • Maintain correct influxes in your voice
  •  
  •  

When delivering information remember to…

 

  • • Regurgitate your take away’s
  • • Focus on the information being communicated
  • • Refrain from interruption
  • • Limit distractions
  • • Ask clarifying questions
  •  

Over things to remember about communication…

 

• There are no stupid questions

  • • What you say is not necessarily what others hear
  • • None of us are perfect communicators
  • • Questions are good; when delivering or receiving
  • • People do not communicate in the same ways
  • • There is always room to improve our communication
  •  

The takeaway…

 

Whether delivering or receiving information, reviewing and regurgitating that information will only improve communications!

 

 

 


2 Second Lean; Bringing it Home

Emily Boser - Thursday, July 28, 2016

 

 


As a growing business with one or two facilities you learn and pull concepts or principles from other companies that inspire you. You figure out what works and what doesn’t work, developing the culture as you go.

 

Larger companies like an Apple for example, have a main campus that serves as a corporate headquarter, training center and really an inspirational masterpiece for the rest of the company. It’s a place to recapture the essence of what makes the company great.

 

What’s really neat is being able to learn or adopt a concept from another company and then eventually visiting or touring their facility to immerse yourself in the experience.

 

This is exactly what we were able to do this past week. As part of our culture we’ve adopted a Lean Mentality. We strive to continuously improve, make changes and develop ourselves. We’ve used FastCap LLC as our guiding force and have taken the ideals that they live and breath daily, to develop our own journey at ER2.

 

A few of the leadership team headed up to Bellingham, WA and participated in a tour of the FastCap facility. There we were, standing in the middle of a company we have learned so much from, immersed in an extreme lean environment. Everywhere we looked, lean thinking was implemented, every person we talked to had lean concepts flowing through them. This was the Disneyland of Lean to us!

 

With the understanding that what works for one may not work for another, we were able to put together a list of take-aways, we recognized, that could make us and our team even better.

 

Bringing the excitement of Lean home to our facility has laid the groundwork for us to take the next steps of our Lean Journey, and we are thrilled for whatever comes next!

 

 


ER2 is an electronic recycling company located in Phoenix, Arizona and Memphis, Tennessee servicing all of the United States and Canada. Providing services that include: Secure Hard Drive Shredding, Electronic Recycling, Computer Recycling, E-Waste Recycling, IT Asset Disposition (ITAD) Solutions and Free Pick-up.


 


 

 


Free Health Insurance for our Team Members? Yes!

Emily Boser - Thursday, March 10, 2016


In recent years providing health care coverage has become a growing necessity from employers to employees. Health care benefits can be an important component to any companies benefit package. Naturally, the better the package, the better the incentive for the employee to remain at the company.

Due to the requirements of current health care laws, every one is required to have their own health insurance, but too often we hear that cost is a major deterrent. We wanted to ease that monthly burden.

 

ER2 believes that our people are the reason we succeed in business. They are the pillars that hold our company up tall and strong. At the start of 2016 we took the initiative to invest in the future of our employees and provide all full time Team Members with new benefits. Our health care coverage includes; medical expenses, dental, vision, disability, and life. The most exciting aspect of this new benefit? We are covering our teams monthly costs!

Part of our vision is to ‘Be Responsible’ to our Team Members and this is one, very important, way that we can do that.



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